Mac Mail App Crashing El Capitan
El Capitan is the twelfth release of Mac Operating system. This OS mainly focus on security, stability, and performance. Viewing messages in the mail is much faster with El Capitan. However, users are facing various challenges using Mail App on their MacBook after the upgrade of El Capitan. They report that their mail app is crashing when they try to draft or open any mail. We will understand El Capitan Mail problems (10.11.3/2/1) clearly by taking an example of a user query:
“One day I found that my Mac OS X Mail.app is crashed. This happened to me for the first time, even though I kept OS X updated to the latest version. I searched for day and night to find the solution. However, could not find any relevant solution. Can you please help me to get rid of El Capitan hanging issue?”
Jul 10, 2015 If you’ve been experiencing some random app crashing since running the OS X El Capitan beta, this may resolve those problems, assuming the apps are 32-bit versions. Keep in mind that beta system software is expected to be buggy and crash prone, and even with such an update it won’t be widely stable until later releases of OS X 10.11. Mail App keep crashing after install El Capitan - After installed El Capitan, my mail app keep crashing after open for a few seconds. It show these data:Process: Mail 1126Path. Dec 08, 2015 I am wondering if there is any help with this, My mail app in El Capitan crashes on a regular bases, is there a reason for this? And then more recently my calendar app crashes every time I try to create a new calendar, is this fixable? The new OS for Macs OS X 10.11 El Capitan has been released but don’t upgrade yet if you use Office 2016, Office 2011 or the following apps. Oct 21 Update: Apple has now released the first OS X 10.11.1 update for El Capitan which claims to have fixed various problems including with Office 2016 and Mail. We strongly recommend updating via the Mac App Store and selecting “Updates” from.
Solution for El Capitan Mail Problems (10.11.3/2/1)
You can resolve this issue by following these steps as mentioned below:
Solution 1: By Removing Internet Accounts
After upgrading to OS X El Capitan you may experience apps get the crash or simply do not work at all. So, to rectify this issue Firstly, turn off all your email accounts without opening the Mail app. A user can do this by following this steps:
- Go to System Preferences
- Then, Internet Accounts
- Finally, disable all your email accounts
If a user wants to remove an account and turn off all its features, then highlight the account and click on Remove button. Once you disable the account, attempt to open Mail app. In case, it works, the issue is with your synchronized email accounts. Therefore, you need to enable one email account at a time. Then, open Mail to check if it is working fine, once you have added the account, or not. With this process, you can have the real culprit behind the problem of El Capitan hanging. You may opt for another solution if it does not work.
Solution 2: Check Email is Damaged or Not
El Capitan mail problems (10.11.3/2/1) may also occur if the user is trying to open an email that is damaged. Therefore, to remove damaged mail user need to follow some steps as mentioned below:
Open Mail
- First, click Mail app to open
- Then hold the Shift key until Mail opens
- This causes your Mail App to open without any message or mailbox selected
Hide Message
You can hide the portion of message viewer of Windows by dragging thin separator bar between it and your message list. It is suggested to drag until the Mail displays only message list and not message viewer. Now, you can view the messages by double-click on it. You may also require resetting few options of personalized formatting, like reviewing the Mail Preferences & resizing column width, and window panes etc.
Choose Message Without Open
- First, click on damaged mail to choose it, but do not open it
- Then, hit on Delete or go to Message >> Move to >> Trash
Close Mail
The last step is to exist from mail app and try to open it in a normal manner.
Solution 3: If Email is Not Corrupted
If messages are not corrupted then users have to follow these below-mentioned steps for making an application work. However, one thing should be noted that user might have to recreate custom stationary after following the steps below:
- Go to finder App
- Now, click on Go
- Then click Go to Folder
- Type “~/Library/Containers” and press on Go
- After this, various application container folders are displayed
- Drag Com.Apple.Mail folder onto your desktop
- You need to repeat step 1 but it will be time-consuming
- Search for the file ‘com.Apple.MailServiceAgent’
- Once it is done, drag that file to your desktop
- Now, restart the system to check mail app
- You will see that your El Capitan mail problem will be resolved
If users find that El Capitan Mail app is crashing then, they can transfer Mac mailbox to Microsoft Outlook. This helps them to access MBOX files easily without any interruption. Let us understand it more clearly by taking an example of user query:
“I am working as a manager in an organization. Nowadays, I am accessing Mac Mail and Mac Outlook 2011. Last week, I found El Capitan Mail Problems on my system. As the problem was new to me, therefore I started searching the solution to rectify this issue. However, could not find any relevant approach. Can anyone help me out to overcome this issue?”
It has been seen that most of the users encountered Mail problems just as mentioned in this user query. Nevertheless, it can be resolved with the help of a tremendous software, namely FreeViewerMac Mail to Outlook Converter. This allows you to transfer Mac mailboxes to MS Outlook without any difficulty.
The Bottom Line
In this article, we have discussed that there are various reasons due to which users are facing El Capitan Mail Problems. Moreover, the resolution of this issue is not as easy as it seems to be. Considering this, we have learned some manual tricks to fix it. In case, these manual solutions do not work then, they can opt for third-party software.
Is the latest OS X El Capitan slowing your Mac and causing all sorts of problems? Then you’ve come to the right place.
At MacPaw we are invested in Mac performance. Today we are focusing on El Capitan, the newest Mac OS X, because we continue to receive requests to help solve common El Capitan problems, which are harming Mac performance and user experience.
If you’ve been struggling with El Capitan problems, this handy guide will help you tackle some of the worst El Capitan OS X issues.
Do you have El Capitan issues?
El Capitan replaces Yosemite as the most current operating system for the Mac. El Capitan brings with it a host of incredible features like the ability to use two apps at once with a split screen, the introduction of Mission Control to better organize your virtual desk, a complete overhaul of the Notes app, and a ton of new features that make old favorites like Mail and Spotlight even more powerful.
El Capitan is bringing a lot of joy to Mac users, but it’s also bringing a lot of frustrating issues. El Capitan has a software version number of 10.11 and since its release, at the time of writing, there have been five updates (10.11.5 being the most recent) focused on addressing a long list of El Capitan problems.
Before we get started on our guide, it is recommend that you update to the latest and most stable version (10.11.5) before doing anything else. The next step should be the download, installation and scanning of your system by our Mac optimizing app, CleanMyMac X. When it comes to performance issues, there is no single solution that tackles more problems than CleanMyMac X. It’s free to download, so you can test it right away.
If you’ve updated El Capitan to 10.11.5 and cleaned your system with CleanMyMac X, it’s now time to look at the remaining issues. Below we have some of the most common El Capitan performance problems and solutions to help get your Mac performing as it should.
El Capitan problem with installation
The first problem that we need to talk about is the most annoying – you can’t enjoy the El Capitan OS X experience if you can’t even get it installed in the first place. The initial release of El Capitan had a number of users struggling with the actual installation of the OS X. Apple gave this a lot of focus and have lessened the problem with updates, so make sure you are installing from 10.11.5.
If updating to OS X El Capitan still leaves you with a frozen screen, error messages or an installation that seems to work until you actually reboot and see that your OS X hasn’t updated from the previous version, there are a few things you can do to help.
Solution
Sometimes your previous OS X is dealing with other problems and processes, so when you start an installation of El Capitan, problems may occur due to the resources of your current OS X being focused on other processes and apps in the background. To run a focused and clean installation of El Capitan, follow these easy steps:
Install El Capitan App
- Save all open documents, and restart your Mac.
- Quit the apps that launch on after startup.
- Run the El Capitan installation right after that.
If you are still having freeze issues, you’re going to want to restart in Safe Mode:
- Restart your Mac or, if necessary, hold the power down to force a shutdown (wait 10 seconds after shutdown).
- When you hear the boot sound, hold down the Shift key.
- When a grey Apple logo will appears, you can release the Shift key.
El Capitan is slow
Many users have experienced a slower OS X experience after updating to El Capitan. Slowness can come from a number of sources, including the re-indexing of Spotlight, which occurs in the hours after an installation of El Capitan. So, 24 hours of slowness after you’ve updated to El Capitan is not unusual and it is temporary.
However, if your Mac has been slow for more than 24 hours, the problem is not Spotlight indexing. There is a good chance that one of your apps is not working well with El Capitan, and slowing down the whole system as a result.
Start by ensuring that all your apps are up-to-date:
- Click on the App Store icon in your Dock.
- The numbered red badge shows you how many updates are available.
- Click it to launch the App Store and update all apps.
If all your apps are up-to-date and the problem persists, follow these steps:
- Click on Apple menu > System Preferences.
- Click on Extensions.
- Identify a problematic app by systematically disabling extensions to see if performance improves.
If this doesn’t help, make sure that you’ve run the cleaning processes of CleanMyMac.
- Download CleanMyMac X for free.
- Install the application.
- Run the cleaning processes to fix problems and speed up your Mac.
Wi-Fi issues in El Capitan
What is it about a Youtube video that won’t stream, which makes you feel like your life is ruined? Unfortunately, as much as we love Wi-Fi, it can often go wrong. Certainly, OS X Yosemite users had a lot of Wi-Fi problems, but the Apple developers have been working hard to address them.
Even though things have greatly improved, Wi-Fi problems can still exist with El Capitan. If you are one of the unfortunate people that are having to deal with the frustration of a slow El Capitan Wi-Fi connection, it’s time to take a look at our solutions below.
Solution
This is a hard problem to troubleshoot so here are a few things you should try to fix your slow Wi-Fi:
- Make sure El Capitan and your router firmware is up-to-date.
- Unplug your router and modem for a minute.
- Click the Wi-Fi icon on your Mac and turn it “off” for a minute and then back “on”.
- Go to System Preferences > Network > Advanced and under Wi-Fi delete your network connection. Turn Wi-Fi “off” and then “on” again to set up a new connection from scratch.
El Capitan issues with Handoff
We love Handoff. If you have a lot of Apple devices, Handoff is the perfect feature for users that want to stay efficient and productive while on the go. Start work on your Mac in the office and then finish it on your phone in the elevator. What could be cooler than that?
However, when it doesn’t work, you’re left feeling like a relay runner whose teammate dropped the baton. If Handoff has stopped working since you upgraded to El Capitan, and logging out and back in on your devices doesn’t help, it’s time to look for a fix.
Solution
This is a really simple fix that has worked for a lot of users struggling with similar El Capitan Handoff problems: All my documents say ineligible on mac onedrive app.
- Turn off Bluetooth on your Mac.
- Delete /Library/Preferences/com.apple.Bluetooth.plist or ~/Library/Preferences/com.apple.Bluetooth.plist
- Turn Bluetooth back on.
El Capitan problem with AirDrop
Another great productivity feature is AirDrop, a native app to make file sharing between your Mac and other Apple devices as easy as can be. When it works it enables you to feel in control of your digital world. But when it doesn’t work it leaves you feeling rather frustrated.
If AirDrop no longer works and you’ve tried the usual rebooting and logging in and out of devices, it’s time to try a proper solution
Solution
The AirDrop not working on El Capitan fix is the same fix that we posted above for users experiencing problems with Handoff:
- Turn Bluetooth off on your Mac.
- Delete /Library/Preferences/com.apple.Bluetooth.plist or ~/Library/Preferences/com.apple.Bluetooth.plist
- Turn Bluetooth back on.
Crashing apps cause El Capitan issues
We know this feeling. A new Mac OS X version feels like Christmas, but the joy of the occasion can turn sour when you notice that not all of your apps are working as they once did. If you have certain apps that are crashing or behaving strangely on El Capitan, compared to how they worked on your previous OS X, then you’ve got a problem that needs to be addressed.
Luckily, we have some solutions that may help to get your apps and El Capitan working together as they should.
Solution
The most important step is to make sure that all of your apps are up-to-date, as these updates could contain the fixes you seek. If you’ve updated an app and it is still crashing, try uninstalling and performing a fresh installation of the app. This will often solve the app crashing problem.
You should also download and run CleanMyMac X, as it will remove the kinds of conflicts that can cause apps to crash. You can also use its Uninstaller tool to reset the problematic application.
Safari crashes and El Capitan freezes
Safari has been something of a disaster on El Capitan. The 10.11.4 update introduced some nasty Safari crash problems that had users, of both low-end and high-end systems, fleeing to Chrome and Firefox in order to simply browse the internet.
Unfortunately, much to the annoyance of the Mac community, update 10.11.5 has not solved the problem, leaving many users unable to use Safari on El Capitan. For some it is so bad that Safari actually freezes up their entire system.
Before you change to a different browser, there are a few things you can try.
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There are three solutions that could be just the fix you are looking for. Starting from easiest to most complicated.
Mac Mail App Crashing El Capitan Download
Option 1 – Download CleanMyMac X and use it to clean your Safari cache and history. This has been shown to help some of the users affected by the El Capitan Safari problem.
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Option 2 - Turning off Safari Suggestions has been successful for a number of users experiencing the problem. To turn it off, follow these steps:
- Launch Safari and click on “Safari” in the Mac menu.
- Select “Preferences” or ?,
- Click on the “Search” tab.
- Uncheck the “Include Safari Suggestions” box.
Option 3 - We once again turn to CleanMyMac X’s bag of tricks, only this time we are going to use the Uninstaller to select Safari and then choose to Reset Application. This will be a completely fresh install of the app so be aware that you will lose your bookmarks and settings.
What we’ve learned about El Capitan issues
Download El Capitan App Store
We want to be clear, El Capitan is a great operating system and we use it ourselves. These days we have to accept that our operating systems aren’t going to be perfect, which is why we will continue to develop tools like CleanMyMac X to help improve your Mac performance and squash those annoying bugs.