Adobe Genuine Software Integrity Service Pop Up Mac

With the increasing improvement of intellectual property protection technologies, Adobe is integrating Adobe genuine software integrity service more aggressively in the latest releases of its products.

The service is meant for discouraging piracy and tracking genuine software better. But lately, more and more Adobe users report that Adobe genuine software error appears on their screen, even if they have purchased legitimate copies of Adobe products. Let’s figure it all out.

I have ran the clean up tool and restarted the PC. However, Adobe Genuine Software Integrity Service is still installed and running on my machine. This software is installed to 'C:Program Files (x86)Common FilesAdobeAdobeGCClient', and there is no uninstaller in this directory. Aug 09, 2018  I’ve mentioned on here before that I keep getting the ‘Adobe Genuine Software Integrity Service’ warning message on my Mac every time I open Lightroom. I’ve been looking for a way of stopping this happening but to no avail. However, I have noticed that if I disable WiFi and open Lightroom the messages do not appear. Sep 15, 2015  Back in May, we launched a pilot of the Adobe Genuine Software Integrity Service a new element of our Adobe Genuine initiative that aims to inform and protect individuals who have unknowingly bought non-genuine Adobe software. Starting this month, the pilot is adding support for Creative Suite and Creative Cloud versions of Adobe applications. In april I began getting the 'your software is not genuine' pop-up. So I contacted Adobe. I was told that, yes, my software was in fact genuine but I would have to reload the programs for the pop-up to stop. I was issued an NEW serial number and used it to reinstall the programs. Today I began receiving the pop.

What Is Adobe Genuine Software Integrity Service?

This message will interrupt the workflow and interfere with every launch of the software.

If you receive this notification, Adobe has assumed through the validation process that your software has been modified or hacked, your key or account is reported stolen or blocked, and the user doesn’t comply with the licensing terms.

Adobe uses a vast array of technologies, services and capabilities that can determine whether an installed Adobe product is authentic. In addition to the notification, users can view the verification process running in their activity monitor or task manager via the Adobe genuine software integrity service.

If you have tried everything to get rid of persistent notifications and haven’t been successful, then this guide is for you.

Different Ways to Disable Adobe Genuine Software Integrity Service

If you have purchased a software product or suite not straight from the official Adobe website, then it already potentially falls into the category of non-genuine software. Cases of fraud, such as pirated Photoshop, are quite frequent ones. Even on well-known marketplaces, dishonest intermediaries and online trading platforms can sell counterfeit software.

In case you are sure that you aren’t using an official product or Adobe suite, I suggest downloading the latest version from the official product webpage and install it before you start making modifications to the PC.

If you think that you have purchased counterfeit software and have never used software like Adobe Creative Cloud crack, then follow the notification to the landing page for options to resolve and click the link provided in the notification to know more. But while Adobe is investigating the sale of illegal software to you, a pop-up notification can make your workflow inconvenient.

This issue is relevant for Windows and Mac users. The solution algorithm will be similar: disabling the service and erasing the process folder, i.e. all software instances responsible for the pop-up message. In a particularly “severe” case, you will also have to give up Adobe Updater (which will deprive you of automatic updates).

Way №1 – Disable Adobe Genuine Software Integrity Service Via Services

The simplest method for Windows users

This is one of the simplest ways for Windows 7, Windows 8, Windows 10 on how to disable Adobe genuine software integrity service when launching a program without deleting it.

  1. Open the Search console in Windows. Do it by clicking on the window icon at the bottom left, the Start button, or the magnifying glass icon there (depending on the OS version). Enter “services” in the search text box.
  2. A window will be opened with a list of many available services. Pick the “Standard” tab at the bottom.
  3. In the alphabetical list, find “Adobe genuine software integrity service”. Right-click on this service to open the context menu, pick the “Properties” option from the list.
  4. In the new popup window for Startup Type field (under General), pick “Disable” from the dropdown menu and then click Apply and OK button.

After restarting the system and running the Adobe program, you will see if this method worked. If it doesn’t, try the next method.

Way №2 – Disable Adobe Genuine Software Integrity Service Via Task Manager

A more advanced method to disable and erase the service

The most efficient solution among users is to disable and erase all parts of the software responsible for the pop-up message. To do this, follow these steps:

  1. Open Task Manager by typing “Task Manager” in the console’s Search text box, or simultaneously press Ctrl + Alt + Del > Task Manager.
  2. Select the “Processes” tab and find the “Adobe genuine software integrity service” process in the list or as an executable. exe application (depending on the OS version), right-click on it and pick “Open File Location” from the context menu. The command opens a folder named AdobeGCIClient that contains this service.
  3. Leave this folder open and go back to the Task Manager. Right-click on the “Adobe genuine software integrity service” process, and click “End Task” from the context menu.
  4. Erase the AdobeGCIClient folder opened in step №2.

Restart the PC and check if the issue is fixed. If the problem didn’t go away and the folder was re-created after restarting, don’t remove Adobe genuine software integrity service and try renaming it to something similar instead. In case it doesn’t help, move on to the next method.

Way №3 – Remove Via Command Prompt

Not the simplest but reliable method

Try this by running the command line window (cmd) only if none of the above methods how to disable Adobe genuine software integrity service Windows worked for you:

  1. Type “cmd” in the Windows search box, pick the “Run as administrator” option. Or right-click on the result and pick “Run as administrator” (depending on the OS version).
  2. Then, in the Command Prompt workspace (you will recognize it by the black background with white text), immediately type “sc delete AGSService” and press Enter.
  3. Manually erase the “AdobeGCClient” folder. To do it, go to C:Program Files (x86)Common FilesAdobeAdobeGCClient or view its location in the way described in method №2 (prior to erasing the service via the command line).

If all of the above-mentioned methods don’t work, try using the same method and, via Command Prompt, disable Adobe updater startup utility with the command “sc delete AAMUpdater”. Then manually erase its folder from C:Program Files (x86)Common FilesAdobeOOBEPDAppUWA.

Way №4 – Remove Adobe Genuine Software Integrity Service on MAC

For Mac users

I assume that you are familiar with using MAC.

  1. Open the Finder app by clicking the icon that will appear in the lower menu of the main screen.
  2. In the top navigation bar, you will see the “Go” option. Pick it and click the “Go to Folder” option.
  3. Pick Application Support>Adobe>AdobeGCCClient from the folders that appear.
  4. Delete the “AdobeGCCClient” folder and erase it from the trash.

Ann Young

Hi there, I'm Ann Young - a professional blogger, read more

If you are using the Adobe product, you may have seen a notification like “the Adobe software you are using is not genuine” or “Non-genuine software pop-up.” The reason may be the incorrect and invalid licenses or tampering of program files. The Adobe Genuine Software Integrity Service periodically validates already installed Adobe software and keep better track of genuine users.

Sometimes, the Adobe software not genuine appears on your screen even though you have bought legitimate copies of Adobe products.

This post will show you how you can disable adobe genuine software integrity service on Windows and Mac.

There are different solutions to fix the issue on different OS, so we are starting from Windows.

Related Articles:

Contents

Top Solutions to Disable Adobe Genuine Software Integrity Service on Windows

Solution 1: Disable Adobe Genuine Software Integrity in Services

Service

Be its Windows 10, 8, or 7; you can try to disable Adobe Genuine Software Integrity in Services.

Here are the steps:

  • Type “Services” in your Windows Search Box and open it.
  • A window will open with many services list. In that window, you can see categories – Extended and Standard.
  • Click on Standard category.
  • Find Adobe Genuine Software Integrity Service and right-click it to choose Properties.
  • Under General, you will see the Startup Type option.
  • Change the Startup Type to Disabled and click the Apply button.

Congratulations! You have successfully fixed the issue. Now, no more popup will disturb you.

In case, the popup still appears, here is another solution.

Solution 2: Disable Adobe Genuine Software Integrity in Task Manager

Follow the steps below:

  • Type “Task Manager” in the Search box to open it.
  • In the Processes tab, you will find the Adobe Genuine Integrity service.
  • Right-click it and then click on Open file location.

Adobe Genuine Software Integrity Service Pop Up Mac Download

  • It should open a folder named AdobeGCClient.
  • Minimize the file location folder and come to the Task Manager window once again.
  • Right-click on Adobe Genuine Software Integrity Service, and this time, click on End Task.
  • After that, delete the AdobeGCClient folder completely opened in the previous step.
  • Restart your PC to check if the problem is solved.

If the issue still exists and the folder was re-created ever after the restart, try to rename it to something similar. This time, do not delete the folder.

There’s one more way that can do the same thing and also guarantees the complete removal of the Adobe Genuine Software Integrity Service.

Here are the steps:

  • Type “cmd” in the Windows search box, right-click the result and select Run as administrator.
  • In the command prompt, type “sc delete AGSService” and hit Enter.
  • Also, remove the folder. For that, go to “C:Program Files (x86)Common FilesAdobeAdobeGCClient” and delete it.

Above are the solutions for Windows users. Mac users can read from here.

Simple Steps to DisableAdobe Genuine Software Integrity on Mac

To disable on Mac, here are the steps:

Disable Adobe Software Integrity Service

  • Open Finder App.
  • In the top navigation bar, there’s an option Go. Select it and click on option Go to Folder.
  • You can see a folder AdobeGCClient under Application Support >> Adobe.
  • Now, delete the folder AdobeGCClient and also delete it from the trash.

Final Words

How To Disable Adobe Genuine Software Integrity Service Pop-up Messages Mac

We hope this article helped you. These solutions will help you to disable adobe genuine software integrity on Windows and Mac. Now you can continue your work without any disturbance.